What are open ended questions ?
Open-Ended Questions are those questions that cannot be answered with a finite answer such as “yes” or “no”. For example: “How did you get to work this morning?” is an open-ended question, whereas “Did you have a good weekend?” is not.
In the sales process, open-ended questions are used to solicit fulsome answers from potential customers, which in turn help the salesperson to define the exact nature of the customer’s need.
If you would like to learn more about open ended questions, then why not book yourself into one of our Sales Training Programs. Just give us call on: 01628 306 087 or email us at: firstname.lastname@example.org, and we will be very happy to help you!